Resettlement Case Manager at International Welcome Center
Employer: International Welcome Center
Address:
5781 Manchester Road, New Franklin OH 44319
Contact: Christina Hodgkinson ( - 2342299267 )
Job Title: Resettlement Case Manager
Requirements for Employment:
Bachelor’s degree and one year experience working in social services; MSW or BSW not
required, but preferred
• Experience with working with cross – cultural experience and/or knowledge of refugee and
immigrant populations with limited English proficiency
• Ability to read, write and speak English is required; bilingual preferred, but not required
• Experience in social services or related fields desired but not required
• Experience working with and organizing volunteers
• Strong written and oral communication is required
• Ability to work a flexible schedule including occasional early mornings, evenings, and/or
weekends
• Highly self-motivated with strong follow-through and ability to work independently
• Adaptable and comfortable working in a fast-paced environment
• Strong organizational skills and ability to maintain detailed, accurate records
• Strong mediation and problem-solving skills
• Direct-service experience with vulnerable populations preferred
• Understanding of social service provision in the Greater Akron community
• Comfortable working in a team environment
Job Description:
This position has responsibility for providing case management primarily to newly arriving refugee and immigrant families, including providing initial resettlement services, ongoing cultural adjustment support, orientations, referrals, and mediation services. The Case Manager will work closely with community organizations, churches, landlords, and service providers to promote successful community integration. This position is based in Akron/Barberton and requires visits to refugee families primarily in Akron/Barberton.
•Coordinate services, staff, volunteers, and vehicles to pick up new refugee families upon arrival at the airport
• Receive new refugee arrivals at the airport and assist their adjustment to their new home
• Ensure provision of timely and appropriate services to newly arriving refugee families during
their first 90 days post-arrival in accordance with program guidelines. Service provision includes:
o Secure and prepare housing for refugee clients prior to their arrival in the U.S.
o Provide initial and on-going orientations to life in the United States as well as assist in
creating an initial budget pre- and post-employment
o Ensure that clients promptly receive health screenings, enroll in public aid benefits,
receive necessary documentation, secure internet access, obtain clothing & household
items, and are enrolled in English classes
o Conduct home visits and assessments with refugee families
o Conduct additional screenings and follow-up evaluations for cases with minors traveling
alone
• Conduct comprehensive assessment with each refugee, develop individual service plans, and facilitate connections to appropriate services
• Ensure continued provision of appropriate services to immigrant families following their initial resettlement
• Provide education/orientation to clients around paying housing and utility bills and connect
clients to financial resources when appropriate
• Provide mediation services between refugees and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.)
Application Process:
Email your resume and letter of interest to Christina@theiwc.org
Rate of pay and hours per week: $37,000 - $45,000/yr; 40 hours per week
Approximate start date: 6/1/2024
Approximate end date: n/a
Number of positions available: 1
Students in the following areas of study should apply:
Global and International Studies, Social Work